HOW 13 - A Handbook for Office Professionals (13th Ed)
by James L. Clark and Lyn R. Clark
Cengage Learning | February 2013 | ISBN-10: 1111820864 | PDF | 608 pages | 47.9 mb
http://www.amazon.com/HOW-13-Handbook-Professionals-Workers/dp/1111820864
Since 1975, HOW and its subsequent editions have been a prominent reference source for business writers, office personnel, and students. With every new edition, HOW has kept pace with changes in our language and the business environment, striving to provide a useful and easy-to-understand reference manual for all professionals involved in organizational operations. It includes detailed and precise information for writing, formatting, and transmitting communications. Unlike other reference books, HOW 13 is tailored for writing style, grammar, mechanics, and techniques in a business/office environment. This text can be used as a stand-alone reference or as a supplement.
About the Authors
James Clark earned a B.S. and an M.S. degree from the University of Southern California. He was a professor of business at Pasadena City College for 11 years and subsequently served as dean of the Business Division for 17 years. Before joining the Pasadena City College staff, James Clark was an assistant professor at California State University, Los Angeles, and a teacher at Burbank and La Puente High Schools. He also taught part-time in the extension programs at UCLA and USC.
Lyn Clark is currently a professor of business in the Computer Applications and Office Technologies Department at Los Angeles Pierce College, where she has been serving as department chair since 2001. Notable college recognitions include the Professor of the Month Award and the Pierce College Foundation American Spirit Award. Dr. Clark earned her B.S., M.A., and Ed.D. degrees from UCLA. Besides holding memberships in Delta Pi Epsilon, the National Business Education Association, the California Business Education Association, Theta Alpha Delta, and The Association for Business Communication, Dr. Clark has held a series of offices in several of these professional organizations.
CONTENTS
1. Grammar and Usage. 2. Punctuation. 3. Capitalization. 4. Number Formats. 5. Hyphenating and Dividing Words. 6. Abbreviations, Acronyms, and Symbols. 7. Words Often Confused and Misused. 8. Elements of Writing Style. 9. Spelling, Proofreading, and Editing. 10. Address Format and Forms of Address. 11. E-Mail Messages, Business Letters, and Memorandums. 12. Reports and Other Business Documents. 13. Employment Application Documents. 14. The Internet and Its Resources. 15. Manual and Electronic File Management.
